Automation on social media

Chatbot for Instagram Business in Spain

We design and implement a chatbot for Instagram and WhatsApp Business that automates your messages, captures leads and increases your sales in Spain without losing the human tone of your brand.

  • Chatbot specialized in Instagram and WhatsApp to reply to DMs in seconds, 24/7.
  • Turn conversations into sales with flows for offers, reminders and follow-ups.
  • Capture emails and phone numbers with consent and send them to your CRM or newsletter.
  • Reduce the time you spend on support without neglecting your customers.

Agency specialized in chatbots for Instagram and WhatsApp Business in Spain. Turnkey service, no long-term contracts.

Chatbot for Instagram and WhatsApp helping customers of a business in Spain

Assisted sales

+25%

Average in ecommerce after 3 months with the chatbot installed.

Time saved

-60%

Fewer hours replying to DMs and WhatsApp Business.

Replies in

≤ 5 s

Day and night, with no pauses or waiting.

Real-time view

Your chatbot working on Instagram and WhatsApp

Show your customers what happens behind every message: chatbot flows for Instagram, WhatsApp Business and other social networks working at the same time without overloading your team.

Chatbot benefits

Benefits of the chatbot for Instagram and WhatsApp

A well-designed chatbot for Instagram and WhatsApp Business not only replies fast: it guides the conversation towards the sale, captures valuable data and frees up your team so they can focus on higher-impact tasks.

More sales from your DMs

We design chatbot flows that take the user from the first message to checkout or booking, with offers, reminders and upsells.

  • Sequences to recover carts and cold leads.
  • Fast answers to frequently asked purchase questions.
  • Integration with your online store or payment gateway.

Customer service without burnout

The chatbot answers repetitive questions on Instagram and WhatsApp and only alerts you when a human is needed. Your inbox stops being a problem.

  • Knowledge base with FAQs about products and services.
  • Hand-off to a human when there are sensitive issues.
  • Conversation history to learn and improve.

Clean data for marketing

Every conversation with the chatbot is a chance to segment and nurture your audiences: we capture data with consent and send it to your marketing tools.

  • Capture of emails and phone numbers with explicit opt-in.
  • Tagging by interests, channel and level of intent.
  • Send to CRM, newsletter or paid campaigns.

Use cases

Chatbot use cases on Instagram, WhatsApp and other channels

This is how we work with chatbots for Instagram, WhatsApp Business and other platforms, adapting conversation flows to each channel so it does not feel like a robot.

Chatbot for Instagram

Replies to DMs, mentions and reactions in a guided way so every conversation on Instagram moves towards the next action.

  • Replies to keywords in promotions and giveaways.
  • Product flows from Stories with direct links to product page or checkout.
  • Lead capture after Reels and viral posts.

Perfect for visual ecommerce, info-product sellers and personal brands.

Chatbot for WhatsApp Business

Centralizes bookings, enquiries and order follow-up on the channel your customers feel closest to: WhatsApp Business.

  • Pre-booking flows and appointment confirmation.
  • Order status and fast resolution of common questions.
  • Automated reminders and post-sale messages.

Ideal for local businesses, clinics, restaurants and services.

Chatbot for TikTok

Leverage traffic spikes after viral content to capture data and guide users towards purchase from TikTok.

  • Automatic replies to key comments and mentions.
  • Quick surveys to segment tastes and interests.
  • Mini-catalogue in messages with your best-selling products.

Combine it with your paid campaigns to close the loop.

Process

How we implement your chatbot in 3 weeks

We take care of everything: strategy, copy, technical setup and launch of the chatbot for Instagram and WhatsApp. You just approve and review results.

  1. 1

    Diagnosis and strategy

    We review your business, your current messages on social media and define the chatbot goals: more sales, less support, more leads… or a mix.

  2. 2

    Flow and copy design

    We create the chatbot conversation flows, tone of voice and key messages following your brand. You review them in a visual map before launch.

  3. 3

    Integration, testing and launch

    We connect the chatbot with Instagram, WhatsApp or other channels, test real-life scenarios and set up monitoring and initial optimisation.

Trust

Testimonials from businesses using our chatbot

Small changes in chatbot messages and automations have a direct impact on sales, lead generation and the workload on your team.

“Instagram DMs stopped being chaos. The chatbot filters, answers the basics and only the hot cases reach us.”

Marta · Online fashion store in Barcelona

+22% sales from Instagram

“On WhatsApp we went from having one person dedicated to replying to the chatbot handling most bookings.”

Javier · Restaurant in Valencia

-50% time spent on customer service

“For the agency it has been a plus: we set up campaigns and the chatbot warms up and segments leads without extra staff.”

Lucía · Marketing agency in Bilbao

+19% account retention

Frequently asked questions

Common questions before hiring a chatbot

If anything about the chatbot for Instagram or WhatsApp Business is not clear, we’ll resolve it in a quick call before moving forward.

Do I need technical knowledge to use the chatbot?

No. We handle setup, integrations, and maintenance. You just use a simple dashboard to see results and toggle campaigns.

Is the chatbot just generic AI responses?

No. We build a knowledge base with your products, policies, and brand tone, combining guided flows with AI only when it makes sense for your business.

Is the chatbot just generic AI responses?

No. We build a knowledge base with your products, policies, and brand tone, combining guided flows with AI only when it makes sense for your business.

Is there lock-in or hidden fees?

No lock-in. You pay the initial setup and, if you want ongoing optimization, we agree on a clear monthly fee based on message volume and channels.

Next step

Book a strategy call about your chatbot

In a 20-minute session we review your channels, your message volume and the real opportunities to install a chatbot on Instagram and WhatsApp Business that sells more and reduces repetitive tasks.

  • No commitment or long-term contract.
  • Clear proposal of flows and recommended channels.
  • Estimated impact on sales and time savings.
Book a call about my chatbot

The goal is for your inbox to stop being a problem and become a system that sells and takes care of your customers.

Automation team · ALMC SECURITY S.L.U.