
Rules
Which email should never go out alone, even when you are in a hurry?
The stop keeps the send, and the stretch.
Email AI leaves you the time to review only what matters. You store the send threshold. It starts at 0.92. The template threshold starts at 0.95. You can move them. These three rules stay.
- Urgency of 80 or more: it escalates to a person.
- Negative or urgent sentiment: it does not auto-approve.
- No sources from your knowledge base: confidence does not go above 0.6 and it does not auto-approve.
- Below your threshold, a person sees the draft. You can edit it, reply by hand or schedule the send.